Support
Solar Maintenance & AMC
Engineering-grade solar maintenance with preventive servicing, real-time monitoring and fast-response support through the Fender customer portal.
5-Year AMCReal-Time MonitoringSLA-Based Support
AMC Coverage
Quarterly cleaning, annual inverter health checks, IR scans, and electrical safety audits.
- Quarterly visits
- Free spares for covered faults
- Generation audit report
SLA Commitments
Defined response times for every issue category across our nationwide service network.
- Critical: 4 hrs response
- Standard: 24 hrs response
- Site visit within 72 hrs
Warranty Terms
Manufacturer-backed warranties plus Fender workmanship guarantee.
- Panel: 30-yr performance
- Inverter: 10-yr standard / 12-yr premium
- Workmanship: 5 yrs
Breakdown Support
On-call helpdesk and dispatch network for unplanned outages.
- 24×7 support helpline
- Mobile service vans
- Same-day inverter swaps where stocked
Scheduled Maintenance
Calendar-driven preventive checks tracked in the customer portal.
- Visit reminders
- Pre-monsoon and pre-summer cleaning
- Annual report download
Performance Monitoring
24×7 remote monitoring of every commissioned system.
- Generation anomaly detection
- Alarm-based dispatch
- Monthly KPI emails
Customer portal
Manage service from your phone.
Customers can log into the Fender portal to request maintenance, monitor service status, view AMC schedules and track issue resolution.
Open Customer PortalOpen ticket
#A-2018
Under review
Alerts
0 active
All healthy
Next AMC
Mar 12
Pre-summer clean
Plant health
98%
PR last 30d
Request workflow
Raise
Triaged
Technician assigned
Resolved